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General Conditions

 

Reservation and pricing

Where not differently specified, rates are counted up in Euros and do not include visitors tax or extra charges. For products, services, prices and charges details, make reference to the descriptive offer pages in the website.   ... continue

Check-in and check-out

Our office is open from 10:00am to 1:00pm and from 2:00pm to 7:00pm.
An extra charge of 20,00€ is applied to arrivals after 7:00pm until 12am, to be paid by cash only.
For arrivals after 12am the extra charge is 35,00€. Arrival time must be agreed in advance upon confirmation of booking or at least 3 days prior to arrival day.   ... continue

Cancellation, amendment and no-show policy

The customer can change or cancel his booking without any penalty up to three (3) working days prior to the scheduled arrival date. For bookings made during a special event or festivity (Christmas, New Year, Easter, etc.) the cancellation deadline is fixed at seven (7) days before the scheduled day of arrival. All cancellations or changes must be made by e-mail or phone.   ... continue

Limitation of Liability

S-Visione e Progetto Srl cannot be held responsible for any problems that the customer may encounter during his stay or damages received or caused to the property or persons. S-Visione e Progetto Srl is solely responsible for confirming the availability and for the check-in and check-out. If due to unforeseen circumstances the rental property becomes unavailable or uninhabitable, S-Visione e Progetto Srl reserves the right to move a guest to a comparable location accommodating the same number of persons and within the same price range. S-Visione e Progetto Srl cannot guarantee availability or comparability of other properties. If the customer does not accept the alternative, S-Visione e Progetto Srl will reimburse the customer the full deposit paid.   ... continue

Data Protection

In compliance with article 13 of DL 196 of 30 June 2003. The data provided by the customer will be handled by S-Visione e Progetto Srl exclusively for the purposes related to distributing the requested product or service and for no other purposes.   ... continue